DIEDIEDIEDIEDIEDIEDIEDIEDIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[badseed1980]

This is not LJ-cut because it loses its impact. Sorry, but I need to rage in full format. I guess anger and physical pain are a nice change from depression.

FUCK YOU!


Ok, remember my apartment trouble? Remember how I said it wasn't just the mold that was a problem? Well, when my dad came up yesterday, he said that the ceiling looked frankly dangerous. There's mold UNDER the paint that is going to eventually make the ceiling fall in if unchecked.

So I called my maintenance people today, just a minute ago.

Attention everyone: do not EVER, EVER move into a building owned by Fineberg Management, Inc.

I called. I heard chattering and yakking on the other end of the line after about six rings. I had to say, "Hello?" into the phone to get the answerer's attention.

Twitch the first.

"Hello?" she echoed. I had to ask if I had the right number. When she assured me I did, I told her I had several maintenance requests to make on the apartment. "I can only take three," she said. "We're very busy. Just give me the most urgent ones."

Twitch the second.

I described the mold problem in my room and the bathroom to her.
Her: "Ok, so you need it scraped and painted, right?"
Me: "Right. My room is the one--"
Her: "Just tell me what you need done."
Me: "Well, like you said, I need it scraped and painted, and I want the mold--"
Her: "Right, you already said that. You'll have to make it fast. We're very busy."
Me: "I also need the hot water tap on our tub fixed. It leaks, and I get burned every time I take a shower."
Her: "So it's really hot? I don't know how they're going to fix that."
Me: "Well, if they can just stop it leaking, I'll be happy."
Her: "Right. Any other urgent requests?"
Me: "Well, those are the most urgent ones. I--"
Her: "Ok. What's your address? Your name?"

Many more twitches.

I gave them to her and she said goodbye and hung up.

I hate you, you stupid cunt. I hope you die when your house collapses on you due to lack of decent maintenance. Kiss my ass.

Oh, and this is after a two-hour hike through an industrial wasteland in the blazing sun. I think I have blisters on my feet.

Comments

[tisana.livejournal.com]

Gak. When's your lease up? Sounds like a bunch of crap. You know, I'm sure you can do a little research on housing law in Mass on the web and call 'em back and threaten them with legal action because they are ignoring something potentially dangerous.
Sorry about that.

[mizdarkgirl.livejournal.com]

Email them and ask them for the maintance email address if they are so busy as to take your money and not answer the phone. Keep a copy.

E-mail: info@finebergcompanies.com

-or-

Regular mail:
The Fineberg Companies
One Washington Street, Suite 400,
Wellesley, MA 02481

-or-

Or call back and ask for the twit's supervisor.

[lindalee.livejournal.com]

Her: "So it's really hot? I don't know how they're going to fix that."

Um.

Modern shower fixtures have temperature limiters so that a person can't be scalded by them. They are required in all new shower installations, and any time that a shower fixture is replaced or the shower wall is opened.

[badseed1980.livejournal.com]

Well, they aren't ignoring the dangerous bit. That, they're taking care of. In fact, the contract painter just called me and said he'd come by tomorrow morning to take a look, and have it fixed by Wednesday. I hope he does a good job.

[cypherpunk.livejournal.com]

Man. That place/management company sounds like a huge pain in the ass. I would say get out as soon as you can, because (frankly) I don't see the situation improving, especially with how things have progressed thus far.

-C-

[badseed1980.livejournal.com]

Hehehe. This isn't a NEW shower, and it hasn't been replaced in decades more than likely.

Also, it's really not the heat that's a problem. It's just the leaking.

[badseed1980.livejournal.com]

Well, like I just said to someone else, the contract painter is coming by soon. He sounded like a good, responsible guy. I think he'll do his job. My lease isn't up until the end of February, and moving out now would require finding someone to move in with me and a place to move into AND someone to sublet my current place. And that is a pain. And I'm hoping places might be cheaper starting in March, since not as many people will be looking then.

[p-firesinger.livejournal.com]

Remember, Mold is a health hazzard. Our local paper here did some articles on this exact type of situation last year. They were suprised how many homes and apartments are condemned each year due to mold infestations. I am sure if you called up the local health dept you could get some nice hard facts to pass on to the Manager (not the secretary) and that "while 'you' would not normally be driven to call them up with a specific address, the rudeness that you encountered earlier just might be anough motivation to do so." Folks who answer the phones for these management companies do get reviews for thier work, and I am sure that someone with a number of customer complaints on rudeness just might not get as good of a review.

[mizdarkgirl.livejournal.com]

Inspectional Services Department
1010 Massachusetts Ave.
5th Floor
Boston, MA 02118
Telephone: 617.635.5300
www.cityofboston.gov/isd
E-mail: ISD@ci.boston.ma.us

The State Sanitary Code is a set of regulations developed by the Massachusetts Department of Public Health to protect the health, safety and well being of occupants of any dwelling. In the City of Boston the Housing Division of the Inspectional Services Department enforces these regulations.
http://www.cityofboston.gov/ISD/housing/pdfs/cmr410_6_02.pdf
Section 410.020: Definitions "Chronic Dampness means the regular and/or periodic appearance of moisture, water, mold or fungi."
Section 410.500: Owners Responsibility to Maintain Structural Elements
Every owner shall maintain the foundation, floors, walls, doors, windows, ceilings, roof, staircases, porches, chimneys, and other structural elements of his dwelling so that the dwelling excludes wind, rain and snow, and is rodent proof watertight and free from chronic dampness, weathertight, in good repair and in every way fit for the use intended. Further, he shall maintain
every structural element free from holes, tracks, loose plaster, or other defect where such holes, cracks, loose plaster or defect renders the area difficult to keep clean or constitutes an accident hazard or an insect or rodent harborage.

-----------
The Environmental Health Program oversees the environmental health of Boston residents by monitoring environmental conditions and hazardous waste and working to prevent childhood lead poisoning and asthma. Environmental Hazards responds to complaints from the public regarding asbestos, indoor air pollution, leaking underground storage tanks, and hazardous waste dumping, as well as responding to environmental emergencies.
For more info contact:
Environmental Health
(617) 534-5966 (p)
(617) 534-2372 (f)
environmentalhealth@bphc.org
1010 Massachusetts Ave, 2nd Floor
Boston, MA 02118

[badseed1980.livejournal.com]

Yeah. I'll just be happy if it gets fixed...

[badseed1980.livejournal.com]

But getting out early would be even more trouble for me. I'd have to find someone to sublet, a new roommate, AND a new apartment, at the time when demand for apartments is highest.

[maxievenus.livejournal.com]

Wow. That's simply awful. I don't really have much advice that I can add to what's above. I can, however, offer *hugs*.

Rage!

[cutieyum.livejournal.com]

Go RAGE!!! Get it out, scream and take pro-active action against the assholes, if your situation is not resolved promptly to your satisfaction!

Best of LUCK!

[badseed1980.livejournal.com]

Thanks :)

Re: Rage!

[badseed1980.livejournal.com]

Hmm...the new AAA: Action Against Assholes! :)

I am actually pondering asking my boss if I can come in late tomorrow. I think I want to make sure I'm there when the painter comes over to take a look, so I can impress upon him how important this is. I want him to tell me if he thinks it's a leak problem, and if I should get that fixed first or what. I will then call back the maintenance people and tell them, "Your painter, Mr. So-and-so, gave me his professional opinion that it's a serious leak upstairs that's causing this problem. I want you to fix that so it doesn't happen again."

[perspicuity.livejournal.com]

from what i gather, MOST mold is just annoying. they kill it with "stuff" (bleach often), and that's that. i can cause stains and damage some of your stuff, if it's allowed too. it's not supposed to be a health hazard, at all, unless you are highly allergic to it (individual thing).

then there's this "other mold"; it's supposedly quite toxic, lethal, and if your apt has it, you will be FORCED to move. no choice. they might also choose to isolate/destroy your property too, if they determine it's infected. scary.

in my lease, there's a clause now, which requires me to point out if i have the "bad kind of mold", and if not sure, tell them anyway. they've condemned and destroyed brand new houses, that have been infected. not fun. hopefully, you don't have that.

as for the other problems, next time you call, in the most exasperatingly serious but *calm* and quiet voice (which is a scary voice to customer service :>) ask for a manager or supervisor. make sure to get the person's name you're talking to. "talk out loud" while you're writing their name down, the time/date, and so on :) puts them on guard. make SURE you get the manager. have a list, already made out with complaints. read it to them, and tell them you'd like to a) email it to them, and b) have a second address for the managing company or higher up even, to send it to, so it gets *taken care of*.

now, if they don't play nice, in MA, there's places you can report them to, and things will happen. they pretty much can't evict you once you've got a complaint on notice, and they damned well had better fix things, 100%.

good luck.

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